Coordinator, CRM & Data Analytics

  Sports Organization
  Southeast Region
  Marketing/Events/Promotions
  Posted/Updated: 03/25/20

Job Summary

 
 
ESSENTIAL FUNCTIONS

 CRM/Database Analytics:

  • Coordinate CRM lead lists and database entry 

    • Identify data discrepancies by reviewing CRM and Archtics ticketing system for incomplete or incorrect data, including merging of duplicate accounts

    • Manage day-to-day operation of Click Dimensions platform, including generating lead lists, lead scoring, form creation and campaign automation for targeted campaigns


  • Maintain ClearSlide, Zoom Info, Captivate, Slack, and Adobe Platforms

  • Assist in processing in-house orders and payments and work closely with the other departments to ensure prompt and accurate processing of orders

  • Assist with printing of ticketed products via Archtics, including technical support for printers

  • Miscellaneous ticket logistics/manifest accuracy projects

  • Manage ticket database including prospect lists

  • Coordinate with management and marketing to execute sales campaigns

 
General Ticket Department Operations:

  • Editing of ticket sales collateral and promotional materials
  • Work on-site at select Orange Bowl events

  • Assist in managing ticket sales and ticket operations budgets, including submitting PO requisitions, submitting invoices, etc.

  • Research and implement processes to ensure accuracy and detail in order to maximize sales efforts

  • Create proposals, lead list, and email campaigns to support sales staff 

  • Utilize Adobe Illustrator and Photoshop to assist in editing seating diagrams/maps, and graphics essential to ticket operational functions

  • Coordinate the inventory, ordering, and creation of sales and promotional materials
  • Assumes all other duties and responsibilities as assigned by Director, Ticket Sales and Services
 
QUALIFICATIONS

  • Bachelor's degree

  • 1+ year of experience preferred 

  • Experience with Ticketmaster products, CRM and Microsoft Excel a plus

  • Must be able to maintain confidentiality of all customer account information

  • Excellent communications and interpersonal skills

  • Ability to work flexible hours based on events, including daytime, evening, weekends and holidays, as needed

  • Must have professional attitude and appearance and have strong teamwork skills



We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


How to Apply for Position:

Upgrade your account to paid subscription and gain access to this job as well as all other sports job opportunities:

Upgrade to a premium membership for complete access!

Subscribe today and gain access to 2,367 jobs in the sports industry - Cancel anytime

Payment Details

*By joining JobsInSports.com, you agree to the Terms of Agreement and to receive important email communications. To ensure uninterrupted service, your membership will be autorenewed at the regular price at the time you joined. You may cancel at any time. Simply refer to our Cancellation Policy.
Advertisement

Similar Jobs

Director, Media Relations
  Sporting Events
  Southeast Region
  Administration/Management
  Posted/Updated: 03/26/20
Fan Experience/Special Events Coordinator
  University (AL)
  Southeast Region
  Marketing/Events/Promotions
  Posted/Updated: 05/29/20
Regional Director of Venue Operations
  Sports Management
  Southeast Region
  Marketing/Events/Promotions
  Posted/Updated: 05/20/20
Assistant Coordinator
  University (MS)
  Southeast Region
  Marketing/Events/Promotions
  Posted/Updated: 05/08/20
Event Security Officer
  NBA Franchise
  Southeast Region
  Marketing/Events/Promotions
  Posted/Updated: 05/07/20

Ready to Get Started?

Get access to the most up-to-date live sports jobs now!