Gameday Parking Gate Agent

  NFL Franchise
  Central Region
  Sports Services
  Posted/Updated: 04/07/20

Job Summary

 
 
Education/Experience:

  • High school diploma or GED required.

  • Experience in a commercial cash-handling environment.

Required Skills:

  • Strong organizational and time management skills with ability to prioritize and manage multiple tasks in a high-energy environment.

  • Exhibit a fun, friendly customer service-oriented attitude and professional appearance at all times.

  • Strong verbal and interpersonal skills with ability to communicate effectively with fans and other employees.

  • Ability to comprehend verbal and written instructions.

  • Ability and skill in operating cash register, receiving cash from customers and in conducting basic mathematical transactions.

  • Ability to handle customers while providing high standards of efficiency, accuracy and consistency.

  • Fluency in the Spanish language preferred.

  • Ability to effectively communicate to customers, clients and other employees of the organization in both one-on-one and small group situations.

  • Ability to function successfully in a team environment.

  • Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities.

Basic Function:

  • Build a meaningful and lasting relationship with fans at Club gamedays and other events through consistent application of exceptional customer service.

  • Collect parking fees and/or passes as fans enter the facility parking area.

Job Function (Duties and Responsibilities):

  • Enforce all parking area guidelines to enhance Club fans’ overall gameday experiences.

  • Collect payment and issue parking tickets for cash parking events.

  • Collect parking passes from fans at pre-paid parking events.

  • Assist in the control of traffic in designated areas.

  • Provide excellent customer service, with a positive attitude.

  • Represent the Club as a source of information for fans on any Club gameday activity.

  • Assume ownership in resolving customer service issues.

  • Perform other customer service-related gameday duties as may be assigned by the Event Logistics & Operations Manager, Parking Cashier Supervisors and/or Parking Cashier Team Leaders.

 

 



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