Operations Director

Job Summary

• Inspire and motivate a team of 150+ Project Managers, Asset Managers, Dispatchers, Installers, Crew Leads, Fleet Techs, Power Generation Techs, and Warehouse Staff.


• Develop and drive a continuous improvement culture throughout the organization and hold the team accountable to achieving measurable improvements upon existing standards.


• Manage the accuracy and quality of all equipment loaded for delivery and returned to the warehouse including quality control to ensure equipment is cleaned, repaired and returned to stock.


• Implement changes to develop, manage, and evaluate processes that ensure reliability and successful execution of events.


• Accurately manage all inventory to ensure quality of product and trustworthy data within the ERP.


• Oversight of all pulling, staging, loading, unloading, and return to stock for all departments including Tenting, Tables, Chairs, Staging, Flooring, Portable Restrooms, and Power Generation.


• Maintain cleanliness and upkeep of all facilities, yards, and fleet.


• Provide cost-analysis for equipment purchases and repairs.


• Work within designated Operations Labor and Non-Labor COGS budget to control sub rentals and consumable supplies through proactive management.


• Interface with Account Executives, Project & Event Managers and Management Team to ensure all paperwork and documentation is given to the appropriate staff and completed as outlined within SOP’s.

• Minimum of 5 years’ experience in Management, Warehousing, Distribution, Dispatching, and Inventory Control


• Demonstrated results building, maintaining and improving reliable products and services that meet and exceed customer expectations.


• Strong interpersonal and leadership skills


• Strong focus on accountability and logistics


• Excellent customer service and ability to communicate with all levels of the organization


• Spanish bilingual communication skills a plus