Senior Sales Account Executive

Job Summary

• Provide top quality customer service by listening to customers’ needs and responding in a timely and appropriate manner. 


• Sell new group, hospitality and season ticket accounts to individual buyers and decision makers within associations, businesses and non-profit organizations.


• Heavy requirement for prospecting by phone, networking, referrals and cold calling.


• Understand and effectively communicate the feature, function and benefits of the game experience to all ticket customers.


• Develop and maintain a database of ticket customers and prospects and utilize functions within our CRM system and ticketing systems to optimize sales success.


• Display a consistent work ethic in making sales calls, setting meetings, and closing deals.


• Conduct consultative need satisfaction sales calls and meetings to identify customers’, resulting in expanded ticket utilization and value realized by customers.


• Meet and exceed targeted sales results for all product categories assigned.


• Engage company decision-makers and other target customers via phone, email and face to face meetings consistently reaching goals established for calls and meetings completed.

• 4-year college degree from an accredited college or university 


• 3 or more years of experience in sales, with a preference on knowledge of ticketing and CRM systems 


• Must be comfortable with technology and its use to support organizational decision making and ticket holder engagement


• Must be able to manage relationships with internal and external partners


• Must be flexible and able to adjust within a fast-paced work environment with shifting deadlines and schedules.


• Must also be a multi-tasker with a strong work-ethic


• Be a creative thinker and a problem solver – someone who can bring innovative ideas to grow the brand and the business and be capable of executing those ideas


• Strong conceptual planning, creative vision and innovation skills


• Knowledge of Excel, Word, PowerPoint, CRM systems and ticketing systems


• Exceptional written, oral, interpersonal and presentation skills and the ability to effectively interface with people at all levels within the organization and community