Entry-Level - Ticket Sales & Service

Job Summary

Essential Duties and Responsibilities could include the following: 

• Meet and exceed individual and team new business revenue goals 
• Establish foundation for pure group and event suite relationships
• Present oneself as the key go-to-person for assigned account base
• Sell upgrades, add-ons, and ask for referrals 
• Build strong relationships with assigned account base through proactive communication including seat visits, phone calls, emails and other touch points
• Make a minimum number of outbound calls per day
• Be proactive, respond to and resolve all customer complaints, requests, and inquiries from assigned account base; handle difficult fans and situations in a calm and professional manner
• Ensure ticket member information and data are accurate and complete for assigned accounts
• Assist in developing and delivering customized benefits, programs and events to drive loyalty within group and premium seating accounts

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.