Team Ambassador

Job Summary

• Greet guests and provide them with SoFi Stadium information (directions, club history, policies and procedures, etc.)

• Provide excellent customer service to internal and external customers to ensure positive interaction as it relates to the guest experience

• Provide random acts of kindness for our guests, especially children and those visiting SoFi Stadium for special occasions to provide positive, lasting memories

• Perform duties as assigned to maintain a safe and enjoyable experience for our guests

• Minimum of 2-3 years of customer service experience


• Excellent problem-solving skills and work ethic


• Strong listening skills including the ability to empathize with our guests and people in our community


• Candidate should possess strong team-oriented work ethic


• Ability to communicate and follow through with all guest inquiries


• Maintain a positive outlook that demonstrates approachability and friendliness


• Effective interpersonal skills while working in a fast paced environment


• Ability to stand for entire four (4) to eight (8) hour shift; walk; reach with hands and arms and occasionally lift up to 25 pounds


• Able to work flexible hours (including evenings, weekends, and holidays)


• Ability to withstand a wide range of year-round weather conditions (heat, sun, rain, cold)


• Neat and clean appearance which aligns with organizational standards