Key Holder

Job Summary

• Drive and maintain a service-oriented culture


• Maintain core standards, Replenish, and re-merchandise the floor when necessary


• Coach and train associates on product knowledge and basic job responsibilities


• Be knowledgeable and proficient in operating the Point of Sale


• Resolve any customer incidents


• Able to operate a Windows computer including Microsoft Word and Excel basics


• Able to troubleshoot/problem solve and remain calm in difficult situations

• High School Diploma or GED preferred


• 1 – 3 years of retail clothing experience preferred


• Able to communicate information effectively and use analytical skills to make decisions


• Able to lead by example and encourage others to follow


• Able to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness


• Able to work well within a team environment, offering assistance and support to team members whenever necessary


• Able to work flexible hours, including nights, weekends, and early mornings