Manager, Corporate Hospitality Sales
Sports Facility
Northeast Region
Sales
Posted/Updated: 07/22/20
Northeast Region
Sales
Posted/Updated: 07/22/20
Job Summary
ESSENTIAL FUNCTIONS
- Research, analyze, and develop special event profit-generating opportunities, leveraging Army West Point athletic department assets for non-game day related experiences
- Proactively solicit new business by, among other things, making sales calls and presentations, attending local trade shows, and engaging in other client prospecting in order to increase the size of Army West Point’s potential client database
- Create leads and develop long-term relationships in the event planning, production, and promotion communities; monitor changes and new developments in the special events industry
- Entertain and nurture relationships with clients and prospects through creative means including but not limited to: networking events, speaking engagements, one-on-one dinners / lunches, prospect sampling at games, seat visits at games and outside meetings
- Perform accurate and skilled deal closings while exceeding established yearly revenue and corporate hospitality goals set for new business
- Work collaboratively with multiple departments on post at Army West Point on all operational aspects of executing our hospitality experiences
- Manage and direct all organization-related event logistics, including managing the events calendar, conducting walk-throughs and stadium visits, and being the primary contact for clients
- Prepare and provide required reports to the project General Manager including special event revenue reports, profit and loss statements, sales recaps, and projections
- Obtain feedback from clients following each special event to determine and analyze client satisfaction
QUALIFICATIONS
- Bachelor’s degree or equivalent combination of education and related experience/training
- 3-5 years of relevant hospitality/special events sales experience
- Resourceful, innovative and forward thinking, with an entrepreneurial spirit
- Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships
- Proficient in financial analysis and planning, budgeting, and marketing
- Working knowledge of local and regional markets, venue operations, and special events industries
- Ability to effectively evaluate risks and liabilities of special events and stadium rentals
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously; responds quickly and effectively to changing trends and circumstances
- Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow
- Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint
- Previous working experience with a CRM system
- Ability to work nights, weekends and holidays as necessary
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