Security Agent, Term Contract

  Entertainment Group
  Sports Services
  Posted/Updated: 08/10/20

Job Summary


Duties & Responsibilities: 

  • Understands crowd dynamics, individual behavior and safety issues and based on the situation can direct the appropriate, measured response.

  • Enforce policies and regulations while applying knowledge of specific acts, laws, and statutes.

  • Respond to emergency situations.

  • Investigate, report and document incidents.

  • Effectively shifts priorities and associated strategies to respond quickly to emerging opportunities and risks.

  • Identifies the key relationships among elements of a situation or a problem.

  • Monitor, operate, and control computerized safety systems including CCTV, on a continuous basis during normal and emergency operations

  • Maintain constant watch over all operating equipment through monitoring control room instrumentation, computer screens and alarms, ensuring that the equipment is performing according to prescribed characteristics for a safe and efficient operation.

  • Coordinate response to alarms by taking appropriate corrective actions, and communicating status of safety systems to various personnel to assure that they meet operational, environmental, and safety commitments.


  • Highly motivated with exceptional interpersonal skills

  • Upholds the highest standards of honesty and ethics

  • Ability to analyze problems with a commitment to exceeding a standard of excellence

  • Ability to problem solve in high-pressure situations

  • Cooperates with other team members while working towards the group’s objectives

  • Clear and concise verbal and written communication skills, including report writing.

  • A committed pro-active approach to upholding the Rogers Place guest experience philosophy

  • Must hold a valid security license under Security Services and Investigators Act

  • Current First Aid and CPR certification would be considered an asset.

  • Applicants must be a minimum of 18 years of age

  • Experience working in an entertainment venue or arena will be considered an asset.

  • Preference will be given to those applicants who possess one (1) year of experience as a security guard and/or the completion of a related post-secondary degree or diploma (including a grade 12 education).

  • Additional preference will be given to candidates possessing skills or training in Arrest and Control (P.S.S. or P.P.C.T.).

  • Must be willing to participate in the company’s pre-employment screening process, including a Criminal Record Check.

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