Security Agent, Term Contract

Job Summary

• Understands crowd dynamics, individual behavior and safety issues and based on the situation can direct the appropriate, measured response.


• Enforce policies and regulations while applying knowledge of specific acts, laws, and statutes.


• Respond to emergency situations.


• Investigate, report and document incidents.


• Effectively shifts priorities and associated strategies to respond quickly to emerging opportunities and risks.


• Identifies the key relationships among elements of a situation or a problem.


• Monitor, operate, and control computerized safety systems including CCTV, on a continuous basis during normal and emergency operations


• Maintain constant watch over all operating equipment through monitoring control room instrumentation, computer screens and alarms, ensuring that the equipment is performing according to prescribed characteristics for a safe and efficient operation.


• Coordinate response to alarms by taking appropriate corrective actions, and communicating status of safety systems to various personnel to assure that they meet operational, environmental, and safety commitments.

• Highly motivated with exceptional interpersonal skills


• Upholds the highest standards of honesty and ethics


• Ability to analyze problems with a commitment to exceeding a standard of excellence


• Ability to problem solve in high-pressure situations


• Cooperates with other team members while working towards the group’s objectives


• Clear and concise verbal and written communication skills, including report writing.


• A committed pro-active approach to upholding the Rogers Place guest experience philosophy


• Must hold a valid security license under Security Services and Investigators Act


• Current First Aid and CPR certification would be considered an asset.


• Applicants must be a minimum of 18 years of age


• Experience working in an entertainment venue or arena will be considered an asset.


• Preference will be given to those applicants who possess one (1) year of experience as a security guard and/or the completion of a related post-secondary degree or diploma (including a grade 12 education).


• Additional preference will be given to candidates possessing skills or training in Arrest and Control (P.S.S. or P.P.C.T.).


• Must be willing to participate in the company’s pre-employment screening process, including a Criminal Record Check.