Account Executive for Ticket Sales

Job Summary

• Generate group ticket revenue using all sales methods, including face to face appointments, cold calls, arena tours, prospecting, and networking. 


• Manage relationships with various accounts to exceed established sales goals; Conduct high amounts of new business meetings and outreach daily


• Plan, develop, and execute strategic group sales promotions and theme nights by creating a unique offer and targeted sales campaign to a specific niche group or community. 


• Prospecting to generate new business relationships; responsible for hosting client meetings and potential client presentations on a regular basis 


• Provide prompt, thorough, and courteous responses to all inbound & outbound customer communication – phone calls, emails, mail, etc.; Maintain high level of customer service to existing and new clients


• Perform “game day” responsibilities, including entertaining clients and prospects, as well as working ticket sales booths and tables  


• Attend team, community, and other events for purpose of maximizing sales opportunities


• Provide sales reports and contact status back to management on a daily and weekly basis during Goal Setting Meetings

• Highly organized, resourceful, detailed-oriented, quick learner and time management skills


• Excellent relationship building and customer service skills.


• Ability to learn in a team environment and adhere to departmental guidelines


• Ability to professionally communicate and interact with all levels of management


• Proficient with Microsoft Word, Excel, and Outlook; ability to learn required business systems


• Ability to professionally handle highly sensitive and confidential information


• Knowledge in Ticketmaster, iSports or other ticketing and CRM software preferred


• In depth knowledge of the sport of hockey a plus.