Director, Fan Experience
Private University
West Region
Administration/Management
Posted/Updated: 10/20/20
West Region
Administration/Management
Posted/Updated: 10/20/20
Job Summary
Your responsibilities include:
- Managing a team of two full-time professionals, in addition to hiring and overseeing contingent staff
- Overseeing all aspects of event presentation, game experience and sponsorship activation
- Developing and implementing entertaining elements for home events with programming to include in-game promotions, fan contests, on-field/court recognitions, theme nights, and pyrotechnics and special effects
- Innovating, and implementing new ideas to create a home advantage and to further differentiate live events from the at-home experience, and from other local entertainment options
- Working with all spirit groups to continue and instill traditions to enhance the collegiate atmosphere
- Managing auxiliary events to enhance fan, donor, student and community experiences
- Serving as one of the liaisons to the Pac-12 Conference marketing office, and helping activate conference-wide initiatives (e.g., Extra Yards for Teachers).
- Planning and managing the budget, giveaways and inventory, and staffing and hours.
- Building and maintaining relationships with internal and external vendors and partners.
- Assisting with community relations and campus outreach efforts, time permitting.
- Other duties as assigned
To be successful in this role, you will bring:
- Bachelor's degree and five years of relevant experience (or combination of education and relevant experience)
- Demonstrated passion for college athletics and an understanding of the evolving college sports landscape
- Superior project and event management skills, including extreme attention to detail
- Team player who is willing to "get hands dirty" and help out where needed
- Organized and detail-oriented with excellent communication, time management and customer service skills.
- Ability to multi-task in a fast-paced environment using good judgment, innovation, and creative problem-solving skills
- Self-motivated attitude with the ability to work independently
- Ability to anticipate and/or respond effectively to changing trends and circumstances
- Attitude that embraces change and welcomes fresh perspectives
- Ability to learn from past mistakes and adjust accordingly
- Proficiency with Microsoft Office Suite and Adobe Suite
- Familiarity with ScriptPro, Daktronics Show Control and related videoboard production software preferred.
- Ability to work a flexible schedule, including nights and weekends.
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