Event Staff
This position has been filled - Job#: 453402809
Professional Hockey Team
Southeast Region
Marketing/Events/Promotions
Posted/Updated: 03/02/21
Southeast Region
Marketing/Events/Promotions
Posted/Updated: 03/02/21
Job Summary
Job Summary:
The Event Services Department of the facility and The NHL Team are hiring personable, attentive individuals looking for a part time, event-based job full of excitement and fan interaction. Each position is vital to our operation and we are looking for hardworking, customer-service oriented candidates to fill these positions. Our Event Staff team members play a pivotal role in creating the best experience for our guests from the moment they enter the arena until the moment they depart.
Essential Functions:
- Provide excellent customer service to enhance the guest experience
- Proactively assist guests with any questions or concerns they may have
- Assume ownership in resolving guest challenges within the arena
- Demonstrate strong verbal and interpersonal skills with the ability to communicate effectively with guests and other employees
- Exhibit a fun, friendly fan service-oriented attitude and professional appearance at all times
- Provide guests with accurate directions to and from arena locations such as seating areas, concession stands, and restrooms
- Report any and all incidents to Supervisor or Management; including but not limited to injuries or health related issues, lost or damaged property, and alcohol related incidents
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