Event Staff

This position has been filled - Job#: 453402809

  Professional Hockey Team
  Southeast Region
  Marketing/Events/Promotions
  Posted/Updated: 03/02/21

Job Summary

 
 
Job Summary:
 
 
The Event Services Department of the facility and The NHL Team are hiring personable, attentive individuals looking for a part time, event-based job full of excitement and fan interaction. Each position is vital to our operation and we are looking for hardworking, customer-service oriented candidates to fill these positions. Our Event Staff team members play a pivotal role in creating the best experience for our guests from the moment they enter the arena until the moment they depart.


 
Essential Functions:
  • Provide excellent customer service to enhance the guest experience

  • Proactively assist guests with any questions or concerns they may have
  • Assume ownership in resolving guest challenges within the arena 

  • Demonstrate strong verbal and interpersonal skills with the ability to communicate effectively with guests and other employees

  • Exhibit a fun, friendly fan service-oriented attitude and professional appearance at all times

  • Provide guests with accurate directions to and from arena locations such as seating areas, concession stands, and restrooms

  • Report any and all incidents to Supervisor or Management; including but not limited to injuries or health related issues, lost or damaged property, and alcohol related incidents


     

 


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