Premium Seating Coordinator

Job Summary

• Cultivate, manage and build client relationships to deliver excellent customer service and value to our clients


• Foster positive working relationships with various other departments (Ticketing, Food & Beverage, Maintenance, etc.) who contribute to the operation of the premium department

• Support management staff by creating and managing transaction paperwork such as contracts, amendments, invoices and payment plans for new and renewing premium accounts


• Assist in the renewal of all premium seat holder contracts 


• Maintain up-to-date knowledge and effectively communicate all complex happenings, events and premium seat holder benefits relevant to assigned account base

• Respond to email and telephone inquiries from assigned premium seating clientele


• Handle all ticketing of assigned clientele, coordinate will call for premium seating 


• Coordinate parking, custodial and other client needs


• Be available to work all event days 


• Act as point of contact strategically visiting premium seat holders during games, concerts and events


• Perform other duties as assigned