Premium Seating Coordinator

  Sports Organization (TX)
  Central Region
  Sports Services
  Posted/Updated: 03/05/21

Job Summary



Job Description:
The Premium Services Coordinator is responsible for supporting sales efforts, servicing existing clients and ensuring a high renewal rate of club seating and suite accounts. 

Essential Duties (include, but are not limited to the following): 

  • Cultivate, manage and build client relationships to deliver excellent customer service and value to our clients

  • Foster positive working relationships with various other departments (Ticketing, Food & Beverage, Maintenance, etc.) who contribute to the operation of the premium department
  • Support management staff by creating and managing transaction paperwork such as contracts, amendments, invoices and payment plans for new and renewing premium accounts

  • Assist in the renewal of all premium seat holder contracts 

  • Maintain up-to-date knowledge and effectively communicate all complex happenings, events and premium seat holder benefits relevant to assigned account base
  • Respond to email and telephone inquiries from assigned premium seating clientele

  • Handle all ticketing of assigned clientele, coordinate will call for premium seating 

  • Coordinate parking, custodial and other client needs

  • Be available to work all event days 

  • Act as point of contact strategically visiting premium seat holders during games, concerts and events

  • Perform other duties as assigned


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