5050 Raffle Event Staff
MLB Franchise
Central Region
Marketing/Events/Promotions
Posted/Updated: 03/12/21
Central Region
Marketing/Events/Promotions
Posted/Updated: 03/12/21
Job Summary
Job Description:
You will be responsible for assisting the Community Impact Manager with 50/50 Raffle management beginning prior to when doors open through the end of the game. This is an excellent opportunity to share your expertise while learning more about our growing and exciting sports and entertainment organization that values your initiative, creativity and drive for results.
KEY RESPONSIBILITIES:
- Coordinate set up, tear down, and storage of 50/50 Raffle equipment and kiosks
- Assist with supervising and training 50/50 Raffle volunteers
- Assist with volunteer audit process, including cash counting and accounting
- Assist with troubleshooting and in-game management of raffle volunteers, supplies, kiosks, tablets and printers
- Arrive at Comerica Park (3) hours prior to game time (arrival time is subject to change)
- Approach and speak to a large number of fans each game
- Use mobile handheld or stationary device and printers for the sale of 50/50 Raffle tickets
- Accurately handle and maintain security of cash from raffle ticket sales until reconciliation at the end of each shift
- Communicate and educate fans about 50/50 Raffle details and rules
- Understand the mission of the MLB Team Foundation and effectively communicate and deliver information regarding the Foundation’s charitable endeavors
- Responsible for meeting or exceeding designated sales targets and goals
- Ensure service standards are consistently met and reflected in individual shop scores and assessments
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
- Experience in cash handling and customer service
- Excellent oral communication skills
- Detail oriented with the ability to work expertly in a high-stress environment
- Ability to interact positively with fans and other motivated, high-energy sales teammates
- 18 years of age or older by first day of employment
- Attend mandatory group training session before Opening Day
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