Coordinator, Super Bowl

Job Summary

This position is responsible for developing and maintaining mutually beneficial relationships with hotels, hotel brands, internal sales team, and other various internal and external clients as it relates to Super Bowl. The role successfully manages hotel selections, negotiations, contracting, and inventory management for the Super Bowl Hotel team. The individual must be able to effectively interact with executive level staff and liaise between the On Location sales team in various offices as it relates to client needs for Super Bowl.

Essential Functions & Responsibilities

Primary Responsibilities

• Identify lodging needs for all future Super Bowl's including hotel evaluation, selection, negotiating, contracting, and ongoing relationship management
• Compile event summary information and maintain historic sales reporting on the event
• Assist in managing the billing and collection process for events
• Assist in creating and distributing updated event information to the sales staff
• Build and manage hotel inventory within reservation system
• Work with internal On Location and NFL departments to manage room blocks and customer support
• Work with sales team on corporate client hotel requests
• Assist to development, improvement, documentation, and implementation of specific event procedures and systems
• Work in various systems to record, process, and manage hotel inventories and reservations
• Collaborate with event and sales teams to identify improvement opportunities and develop effective training materials to impact results
• Situation analysis and decision making
• Provide customer service support both in the office (via phone and email) and on-site for events
• As time allows, assist the Hotel Center of Excellence on other hotel contracting needs throughout On Location Experiences

Qualifications

Required Education and/or Experience

• Bachelor's Degree in Hospitality, Sports Management, Marketing, Business or a related field, or equivalent experience preferred
• 2+ years of relevant experience, preferably in the sports and/or travel and hospitality industry
• Proficiency in Microsoft Office applications; in particular Excel and Outlook. Ability to learn and navigate enterprise systems needed to do the job
• The ability to enter into negotiations understanding both parties needs and wants and ultimately partnering to obtain win/win results for the client, On Location and vendor
• Demonstrates appropriate level of technical expertise necessary to work with event bid documents, hotel RFPs and hotel contracts
• Ability to use resources effectively and efficiently, arranges information in a useful manager
• Ability to understand workflow processes for maximum output, understands how to sperate and combine tasks to increase workflow efficiency, ability to maximize limited resources
• Produce accurate work, event when under pressure, checks the accuracy of information before using or passing on to others
• Ability to set priorities quickly, zeros-in on the "critical few" and puts the "trivial many" aside. Can juggle numerous tasks and priorities while maintaining productive flow of work
• Practices attentive and active listening, flexible and adaptable, drives for results, demonstrates good follow-through on information and project status
• Exceptional interpersonal skills - a collaborative style, ability to team with others within their group or across business units, and ability to communicate effectively at all levels with strong oral, written, and presentation skills
• Makes firm decisions, with sufficient access to data and stakeholders
• Ability to be adaptable and can expect and embrace change and be resilient through it
• Must be flexible with work and travel schedule. Ability to travel for business on weekends and holiday is required
• Ability to work nights and weekends when needed or scheduled
• Continually strive for self-development and discovering better means of accomplishing both personal and professional goals