Technical Support Assistant

  Sports Facility
  Southeast Region
  Sports Technology
  Posted/Updated: 04/14/21

Job Summary

 

Job Summary:

 
The NHL Team are seeking a candidate for an entry level Technical Support Position. Job responsibilities include a wide range of technical support, problem solving, and helping with day-to-day projects. Candidate will primarily work out of the Arena in Sunrise but may be called to Practice Facility in Coral Springs.

 
Essential Functions:

  • Setup and tear down of event related functions including but not limited to speakers, audio mixer, projectors, microphones, and laptops. 

  • Event day IT and A/V support, help desk duties, may include nights, weekends and holidays.

  • Basic laptop and desktop troubleshooting.

  • Helping users set up their desktop.

  • Computer hardware, printer and copier configuration and troubleshooting.

  • Assisting in network troubleshooting.

  • Software installation.

  • Running wires and cable termination for IT and AV.

  • Two to six miles of walking on events days are common.

  • Ability to get under stands and closets, mounting or removal of equipment from ceilings.

 
Qualifications:

  • Self-Motivated Problem solver with good communication skills.

  • Reliable, team-oriented, proactive and adaptable individual.

  • Available primarily for various Arena Events (NHL Game Night, Concerts, etc.)

  • General IT Knowledge - Installing and configuring computer hardware, software, printers and scanners for staff. 

  • Duties may also include supporting infrastructure at our practice rink in Coral Springs.

  • Willingness to learn, work hard and always show up on time.

 
 


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