Manager, Sales and Service

  Professional Basketball Team
  Southeast Region
  Posted/Updated: 05/04/21

Job Summary

Professional Basketball Team is seeking a Manager for its Sales and Service division. 




  • Interview, hire, train and develop Account Executives on a weekly basis.
  • Daily management of the sales team responsible for the team's package sales; involving season seat memberships, group tickets and partial plans.
  • Sell a full menu of products including but not limited to corporate partner packages, season ticket memberships, premium products and group tickets. 
  • Coordinate sales campaigns.
  • Responsible for ongoing weekly meetings with team members to ensure that targets and responsibilities are being met
  • Training and education: responsible for ongoing training and education for team members in the areas of sales and customer service.
  • Manage rep’s pipelines using CRM dashboards, and ensure reps are properly utilizing CRM.
  • Responsible for performance management of team members.
  • Monitor weekly status of department staff for measuring productivity and results.
  • Assist sales staff with closing techniques and account management to ensure achievement of revenue goals.
  • Creation and implementation of hosting sales events.
  • Attend onsite and offsite sales meetings with sales team member(s) to provide additional support and guidance.
  • Coordinate ticket distribution plan for community partners.
  • Other related duties as assigned by the Director. 

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