Customer Service Representative

The Customer Service Representative greets and assists visitors, answers questions, provides direction and appropriate information and performs clerical tasks, as assigned. The Customer Service Representative communicates effectively and maintains high standards of customer service during all transactions, responds to customer inquiries regarding building information, directions, and policies.

The Customer Service Representative also assists staff with event-related calls and dispatch of personnel, incident resolution, meal ticket redeemable locations, events and general concerns. This position is also responsible for providing assistance to disabled guests, conducting internal ticket sales, and organizing and distributing meal tickets, radios, and equipment.