Director, Digital Club Services

  Soccer
  Northeast Region
  Administration/Management
  Posted/Updated: 07/29/21

Job Summary


The Director of Digital will also oversee the Digital Club Services team. Digital Club Services supports MLS Clubs by providing the tools, training, best practices and expertise to help them leverage their content and digital systems to drive business results. This role will be responsible for maintaining relationships with the club digital teams by helping them maximize their digital engagement, coordinating network-wide initiatives and supporting their business goals.


Responsibilities:

 

  • Build and maintain strong relationships across multiple levels within the organization and with our clubs and partners
  • Contribute to the development of digital strategy, policies, and best practices in support of digital performance and commercial opportunities
  • Collaborate with internal departments to outline goals, content plans, and support digital activation around tent-pole events including but not limited to Rivalry Week, All-Star, Decision Day, etc.
  • Work with digital analytics teams to monitor and track significant metrics to capture potential opportunities and mitigate challenges
  • Develop and implement department procedures and productivity standards and reinforce Company policies
  • Develop personal growth opportunities for employees
  • Additional responsibilities as assigned


Qualifications:

 

  • Analytical abilities skills to gather key business and user insights
  • Experience with web analytics platforms (Google Analytics, Omniture, Chartbeat) and traffic patterns
  • Proficiency in HTML and CSS
  • Familiarity with Content Management Systems
  • Superior organization, project management skills and attention to detail
  • Ability to work effectively in a fast paced, team environment
  • Demonstrated decision making and solutions oriented
  • Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision
  • Proficiency in Word, Excel, PowerPoint and Outlook

 



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