Box Office Attendant

Job Summary

• Process single game ticket sales at Box Office on day of game


• Provide information and assistance regarding present and future games/events.


• Understand and demonstrate an understanding of stadium policies, procedures, events.


• Handle general customer service inquiries. 


• Remain highly engaged and deliver exceptional customer service in resolving customer requests or complaints.

• Assist in daily Box Office upkeep 


• Able to listen and follow directions within a fast-paced team setting. 


• Ability to work well under high pressure situations.


• Handle cash and credit payments through TM Archtics 


• Reconcile all gameday sales without any overage/shortage occurring.


• Excellent written and oral communications skills 

• Accuracy in handling and processing financial transactions.


• Possess a high level of honesty and integrity.


• Exceptional organizational skills 


• Other duties as assigned.

• Must be at least 18 years of age.


• Previous experience working in a public event venue or in a customer service role preferred.


• Experience with ticketing software preferred.


• Communicate clearly and concisely both verbally and in writing.


• Perform basic arithmetic calculations (addition, subtraction, multiplication, and division) manually or through the use of a calculator.


• Previous Box Office/Sales experience preferred. 


• Retail/Money Handling experience preferred.


• Exceptional Customer Service Skills.

• Spanish speakers preferred.