Assistant General Manager

  Sports Facility
  West Region
  Posted/Updated: 09/17/21

Job Summary

Position Summary:

The Assistant General Manager is responsible for developing and ensuring the implementation of departmental strategic plans and supporting business plans in the organization’s Marketing, Booking, Ticketing, F&B, Finance, Grounds, Custodial, Event Production, Security, Conversion and Ice Operations departments with a focus on maximizing the number of events and their revenue opportunities and creating the ultimate fan experience for the arena and practice/community ice facility.    


Essential Duties & Responsibilities:


  • Aggressively promotes the use of the facility to maximize its utilization
  • Establishes and maintains effective working relationships with the boards, tenants, government departments and agencies, entertainment/convention industry, community and civic organizations to encourage continual and regular use of the facility
  • Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control and crisis management procedures, or other areas as needed.
  • Develops and implements facility goals in accordance with corporate policy and good business practice.
  • Plans, organizes, coordinates and directs all activities and personnel engaged in maintaining and operating the facility.
  • Committed to a diverse and inclusive arena workforce supporting a positive employee culture that reflects OVG’s reputation in the industry. 
  • Oversee and provide strategic leadership to the Security department responsible for ensuring appropriate levels of security, safety, privacy, and recovery of company assets
  • Evaluates facility practices and recommends improvements to better reflect the needs of arena clients and the facility, and/or to improve the efficiency and safety of operations, in compliance with policies and procedures
  • Responsible for recruiting, training, supervising and evaluating administrative and supervisory staff
  • Establishes and maintains effective working relationships with the tenants, employees, union representatives and the general public

 Required Experience & Qualifications: 


  • 10+ years’ experience in a senior leadership role at a large sports and/or music entertainment venue
  • Bachelor’s degree or better from an accredited college or university in Business/Hospitality Management or related field
  • Graduate of IAVM Public Assembly Facility Management School preferred
  • Demonstrated knowledge of facility operations, budget preparation and personnel management
  • Ability to apply conflict resolution and problem-solving skills in a team-oriented environment
  • Experience in relationship management including sports team ownership, sports leagues, F&B providers, promoters, Ticketmaster and other partners
  • Proven ability to think strategically with a willingness to roll up sleeves and execute on projects
  • Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry
  • Considerable knowledge of safety regulations and other federal, state or local laws and regulations including OSHA
  • Strong orientation towards hospitality/customer service for the meeting, convention and entertainment industry
  • Effective supervisory skills. Ability to deal effectively with human resource and personnel problems; to deal constructively with conflict; to motivate, provide counsel and execute applicable solutions
  • Preferred Experience & Qualifications: 
  • Senior Level Management Experience with managing venues and events in a stadium or concert setting of a similar size (11,500+ seats) is highly desirable
  • Experience in a management role during the grand opening or major renovation of an arena or stadium is highly desirable
  • Demonstrated ability to successfully negotiate Collective Bargaining Agreements (CBA) and manage a non-union and unionized workforce


How to Apply for Position:

Upgrade your account to paid subscription and gain access to this job as well as all other sports job opportunities:

Upgrade to a premium membership for complete access!

Subscribe today and gain access to 734 jobs in the sports industry - Cancel anytime

Payment Details

*By joining, you agree to the Terms of Agreement and to receive important email communications. To ensure uninterrupted service, your membership will be autorenewed at the regular price at the time you joined. You may cancel at any time. Simply refer to our Cancellation Policy.

Similar Jobs

Preview Center Manager
  Sports Arena
  West Region
  Posted/Updated: 10/21/21
Community Relations Manager
  Sports Arena
  West Region
  Posted/Updated: 09/21/21
Vice President of Operations
  Sports Arena
  West Region
  Sports Services
  Posted/Updated: 09/30/21
Revenue Manager
  American Football Team
  West Region
  Posted/Updated: 11/23/21
General Manager
  Sports Facility
  West Region
  Posted/Updated: 11/18/21

Ready to Get Started?

Get access to the most up-to-date live sports jobs now!