Senior Director, Ticket Sales & Premium Seating

  National Women's Soccer League
  West Region
  Posted/Updated: 09/20/21

Job Summary

Senior Director, Ticket Sales & Premium Seating 
Senior Director of Ticket Sales & Premium Seating will report to the Chief Revenue Officer and be responsible for all facets of the team ticketing operations including but not limited to Ticket Operations/Systems, Group Sales, Premium Seating, and Client Servicing. 

Key responsibilities: 

  • Manage the team’s ticket home-game stadium manifest and relationship with third party ticket operator (i.e. Ticketmaster, AXS)

  • Create and execute the team’s Season Tickets, Premium Seating, and Group Sales inventory and manage the ticketing CRM system 
  • Manage the ticket sale and service team to meet revenue goals
  • Manage Game Day execution plan along side of ticketing staff including game day premium experiences available for season ticket holders and premium seating 

  • Manage ticket buyer data/trackable demographics info for use in ticket marketing and corporate partnerships 

  • Achieve department revenue goals 

A Candidate should possess: 

  • Experience in Sports Ticket Sales, Premium Seating, Account Servicing and Ticket Operations.

  • All-hands-on-deck attitude. As a expansion team/start-up environment we will be asking everyone to support all facets of the business to ensure success 

  • Passion for the success of Women’s Professional Sports and appetite for an exciting new sports landscape

  • Management of a sales or servicing team   

  • Ability to work non-traditional hours, including schedule home game that can/will be weekends, evenings and perhaps holidays. 

  • Experience managing CRM platforms and create ticket sales reports for senior management 

  • Strong communication and sales skills including written, verbal and interpersonal 

  • Knowledge of Microsoft Office Suite, CRM and similar software applications


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