Guest Experience Steward
Sports Facility
Central Region
Sports Services
Posted/Updated: 10/14/21
Central Region
Sports Services
Posted/Updated: 10/14/21
Job Summary
We are looking for passionate, friendly, service-oriented individuals to join our team. Our mission is to enhance the guest experience by creating a positive environment with extraordinary customer interaction and service.
Qualifications:
- Must have professional radio etiquette.
- Provide hospitality to guests before, during, and after events.
- Maintain valid St. Louis City/County Security License.
- Ensure only authorized persons are entering restricted building areas.
- Must familiarize yourself with building layout, departments, and policies.
- Assist with event set up (moving table, stanchions, metal detectors, and signs.)
- Listen and resolve guest concerns; notify managers, if needed.
- Respond appropriately to guest illness, injury, or emergencies.
Requirements:
- Must familiarize yourself with vertical transportation in building (elevators, escalators, and wheelchair lifts.)
- Must have strong situational awareness and decision-making skills.
- Must understand all Guest Experience post-orders and assist staff as needed
- Must enjoy people and creating memorable moments.
How to Apply for Position:
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