Ticket Operations Internship

Job Summary

• Sell and coordinate membership plans, groups, hospitality areas, birthday parties, etc.
• Assist in selling season and group tickets by taking in bound sales calls, dropping off brochures throughout the community (business to business) and fulfilling ticket orders
• Assist department in daily management of all records by filling membership contracts, group agreements, and group forms
• Provide support for any ticket mailings, season ticket communication, partial package, group tickets, etc.
•  Assist in the entering of information to the ticketing system, group reservation, group bookings, etc.
• Assist in the printing, mailing, invoicing and payments of tickets in the ticketing office
• Assist in the creation of all Ed Day, Camp Day, and Sleepover Vouchers
• Assist in the creation and implementation of price points, ticket designs, etc.
• Follow all and implement all ticket office procedures
• Perform all other duties and responsibilities associated with the day-to-day business of a professional baseball team assigned by the Senior Manager and/or Manager of Ticket Operations
• Handle customer service inquires at ticket window and fan services and direct to appropriate front office staff
• Assist the Ticket Department Directors in any / all duties needed