Ticket Operations Internship
Minor League Baseball
Northeast Region
Sports Internship
Posted/Updated: 10/21/21
Northeast Region
Sports Internship
Posted/Updated: 10/21/21
Job Summary
Ticket Operations Associate
Responsibilities:
- Sell and coordinate membership plans, groups, hospitality areas, birthday parties, etc.
- Assist in selling season and group tickets by taking in bound sales calls, dropping off brochures throughout the community (business to business) and fulfilling ticket orders
- Assist department in daily management of all records by filling membership contracts, group agreements, and group forms
- Provide support for any ticket mailings, season ticket communication, partial package, group tickets, etc.
- Assist in the entering of information to the ticketing system, group reservation, group bookings, etc.
- Assist in the printing, mailing, invoicing and payments of tickets in the ticketing office
- Assist in the creation of all Ed Day, Camp Day, and Sleepover Vouchers
- Assist in the creation and implementation of price points, ticket designs, etc.
- Follow all and implement all ticket office procedures
- Perform all other duties and responsibilities associated with the day-to-day business of a professional baseball team assigned by the Senior Manager and/or Manager of Ticket Operations
- Handle customer service inquires at ticket window and fan services and direct to appropriate front office staff
- Assist the Ticket Department Directors in any / all duties needed
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