Operations Manager

Job Summary

• Train cleaning services team on basic job functions and actively oversee their performance with a hands on coaching approach to ensure that the ballpark is held to our specific standards.


• Actively manage inventory and ordering of equipment and supplies which relate to the basic job functions of the cleaning services team.


• Actively participates in the planning and executing of all post event cleanings including 66 scheduled baseball games and a variety of special events.


• Schedule cleaning services team for post event hours and manage staff hours to stay within operating budget


• Actively seeks and evaluate new methods to improve performance of Cleaning Services Team and overall cleanliness and functionality of the ballpark


•  Interacts effectively and diplomatically with all stakeholders including staff, management, clients, and general public to maintain a customer friendly environment.


•  Maintain excellent service while operating / exceeding under the budgetary guidelines for equipment, supplies, and labor set forth by the team President and AGM.


• Oversees and provides direction for the collection of competitive product and pricing information.  Recommends pricing strategies based on the competitor’s analysis.


• Assist in ballpark preparation and opening for season through various tasks in coordination with the rest of the operations department


• Assist with various stadium maintenance projects as needed

• Perform other related duties as required.