CRM Manager
Sports & Entertainment
Central Region
Administration/Management
Posted/Updated: 11/04/21
Central Region
Administration/Management
Posted/Updated: 11/04/21
Job Summary
The CRM Manager will administer and support sales and service campaigns and general CRM operations through Salesforce Service & Sales Cloud across the brands.
ESSENTIAL DUTIES/RESPONSIBILITIES:
- Sales Campaigns & Campaign Reporting: Manage daily Salesforce sales activities, create and manage sales campaigns, and build reports and dashboards to monitor campaigns, sales/renewal pipelines, and user activity.
- CRM Automations: Create Process Builders, Workflows, and Flows to decrease clicks and increase end user efficiency
- Salesforce Sales Cloud User Training & Support: Provide training on Salesforce Service & Sales Cloud, as well as day-to-day troubleshooting for Sales and other teams.
- Sales Data Hygiene: Identify data discrepancies by reviewing CRM and ticketing system for incomplete or incorrect data. Merge CRM duplicates and perform bulk importing of data sets as necessary.
- Ticket Sales Analysis: Offer support on analytics and data warehouse projects related to pipeline management, lead scoring, and retention modeling.
- Customer Segmentation: Collaborate with digital marketing to ensure that customer segmentation is clean, accurate, and up to date for marketing usage. This role will also act as a liaison to align sales and marketing initiatives.
- Other duties and special projects as assigned.
How to Apply for Position:
Upgrade your account to paid subscription and gain access to this job as well as all other sports job opportunities:
Upgrade to a premium membership for complete access!
Subscribe today and gain access to 425 jobs in the sports industry - Cancel anytimeSimilar Jobs
Full-Time General Manager
Summer Collegiate Baseball Team
Central Region
Administration/Management
Posted/Updated: 02/13/24
Summer Collegiate Baseball Team
Central Region
Administration/Management
Posted/Updated: 02/13/24
Director, Digital Publishing & Operations
Pro Soccer League
Northeast Region
Administration/Management
Posted/Updated: 03/22/24
Pro Soccer League
Northeast Region
Administration/Management
Posted/Updated: 03/22/24
Sr. Manager, Paid Media
Soccer Organization
Northeast Region
Administration/Management
Posted/Updated: 03/21/24
Soccer Organization
Northeast Region
Administration/Management
Posted/Updated: 03/21/24
Manager, Social Media - YouTube
Pro Soccer League, NY
Northeast Region
Administration/Management
Posted/Updated: 03/11/24
Pro Soccer League, NY
Northeast Region
Administration/Management
Posted/Updated: 03/11/24