General Manager
Sports Facility
West Region
Administration/Management
Posted/Updated: 11/18/21
West Region
Administration/Management
Posted/Updated: 11/18/21
Job Summary
The General Manager acts as a representative and must have the ability to maintain client relationships.
Responsibilities and Duties:
- Oversee the day-to-day operations.
- Conduct the staff training and onboarding, as well as staff hiring.
- Direct the Ice Maintenance Program and oversee Ice Technician Manager.
- Delegate and assign responsibilities and goals to supervisors and staff.
- Provide professional solutions to customer issues and employee conflicts.
- Set work policies and manage the staff scheduling.
- Check TimeStation for accuracy, handle payroll input and track approved overtime.
- Execute sponsor deliverables.
- Handle waivers (i.e. waiver completion).
- Manage the point-of-sale system (handle the reporting and cash deposits).
- Manage the expense report.
Qualifications:
- 1-2 years supervisory or operational management experience.
- Ability to work with various levels of management as well as working with other departments.
- Highly organized and detail oriented, ability to multitask.
- Extensive managerial background.
- Excellent written and verbal communication.
- Comfortable public speaking and interacting with people.
- Prior sales and/or customer service experience preferred.
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