Ticketing Representative - Temp
Sports Facility (AZ)
West Region
Sports Services
Posted/Updated: 11/23/21
West Region
Sports Services
Posted/Updated: 11/23/21
Job Summary
This role’s main objective is to provide excellent customer service and support regarding all things ticketing.
Job Relationships:
Reports directly to: Director of Ticket Operations
Essential duties and responsibilities:
- Help customers with any issues regarding their order
- Review transactional data to assist in fraud prevention
- Prospect potential members through walk-up tickets sales or over-the-phone ordering
- Fulfill internal ticket orders in organized and efficient manner
- Work with related departments to improve communication and improve the fan experience
- Enter client data into Paciolan throughout the sales process to aid in information sharing between sales and service
- Represent organization at various events
- Facilitate special projects and additional duties as assigned Requirement:
- Strong customer service and interpersonal skills
- Organized, detail oriented and ability to multi-task
How to Apply for Position:
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