Guest Services Representative

  MLB Franchise
  West Region
  Sports Services
  Posted/Updated: 12/28/21

Job Summary

 

 

The Guest Service Representative (GSR) role is essential to ensuring that all visitors enjoy a positive and memorable experience while at Chase Field.

 
Knowledge, Skills and/or Abilities

  • Excellent customer service skills, friendly, outgoing personality

  • Excellent communication skills

  • Strong ability to work well with co-workers and supervisors in a team environment  

  • Maintain a neat, professional appearance.

  • Ability to remain calm and focused during a fast pace environment

  • Ability to exercise sound judgment to diffuse volatile situations

  • Ability to read tickets and ensure authenticity

  • Ability to scan tickets (fine finger dexterity)

 



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