Director of Group Sales

Job Summary

• Working with a team of Group Event Specialists to maximize Large Group Ticket Initiatives strategy and execution

• Teach, model, and reinforce sales process to staff on a consistent basis with a current and in-depth strategy to generate ticket sales


• Conducts ongoing coaching/development with each representative on a consistent basis to discuss personal updates, goal pacing, and training needs


• Monitor attitude and effort-based goals (calls completed, meeting set, etc.)


• Manage game day sales staff and fan experiences to ensure customer satisfaction 


• Assist with numerous in-season and off-season sales events to drive group revenue


• Create and implement a comprehensive plan to identify group categories and prospects


• Maintain customer database and assist in facilitating communication of marketing efforts


• Attending chamber of commerce meetings, business related networking functions

• Other duties as assigned by Leadership Team

• Passion for sales and the leading, training and development of a sales team


• Goal oriented and a creative self-starter


• Knowledge of fiscal management

• The candidate must be fluent in English and possess a basic understanding of Excel, Word, Power point and Outlook


• Knowledge of the local market helpful


• Bilingual English and Spanish a plus, but not necessary