Assistant Director

Job Summary

• Assist Director with intake of complaint reporting, including the administrative process; maintenance of records on all reports; including serving as the initial and primary contact point for complaints and questions related to abuse, as assigned by the Director 
• Assist Director with effective tracking systems for compliance, complaints and related matters, and provide updates and status reports as appropriate.
• Provide communication to all relevant parties on progress and status of complaints, investigations, procedures, and outcomes, for matters assigned by Director. 
• Keep Director informed of the status of all reported matters at all times.
• Collaborate and strategize with Director on key Safe Sport issues. 
• Work with Director to collect and synthesize feedback on safe sport efforts, ongoing evaluations of programming, and propose and implement new ideas. 
• Work directly with U.S. Center for SafeSport to provide requested information regarding members on an expedited basis.
• Perform other duties requested by the Director.
• Be available to work on special projects and assignments as time allows.

• Communication with others is effective and professional.
• Ability to maintain confidentiality of sensitive information about victims of abuse.
• Excellent organizational, communication (oral and written), problem solving, dispute resolution, listening, collaboration, and interpersonal skills.
• Must have excellent attention to detail and follow through. 
• Ability to focus under pressure with interruptions and meet deadlines.
• Must perform job duties independently and proactively.
• Proficiency of computer applications, including Microsoft Word, Excel, and PowerPoint.