Premium Service Ambassador

  American Professional Basketball
  West Region
  Sports Services
  Posted/Updated: 08/18/22

Job Summary

 
The Premium Ambassador prepares the Suites and Lofts before the doors open to the premium clients, the Ambassador also troubleshoots any Suite & Loft related problems or requests throughout the game/event. must be available 2 hours before and 1 hour after all Golden 1 Center games.
 

Duties & Responsibilities:
  • Provide prompt, accurate, courteous, and complete service of requests from Suite & Loft guests at home games/Golden 1 Center events, including 
  • Develop rapport and positive relationships with Premium Suite & Loft holders and their guests.
  • Attend to day-of-game issues, concerns, or requests in a professional, service oriented, and timely manner.
  • Common questions include; restroom location, Food & Beverage location/ordering questions, closest entrance/exit, etc.
  • Maintain order in assigned area by monitoring the crowd for potential disorder and intervene when appropriate and necessary.

 



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