Ticket Sales and Services Respresentative

  San Jose, CA
  Posted/Updated: 01/03/23

Job Summary

Ticket Sales and Services Representative 

Coach Arbet is back…Pro Indoor Football is Back! The Bay Area Panthers is a professional football team playing in the world famous SAP Center in San Jose, CA. Co-founded by Marshawn Lynch and other entertainment/sports professionals, the Bay Area Panthers are a member of the dynamic Indoor Football League. We are in search of experienced Ticket Sales and Service Representatives to join our growing team.


  • $48,000 base salary + commission (8% - 10%) + bonuses
  • Bonus structure based on total paid attendance.
  • Full Benefits (medical, vision, dental, PTO, 401k).


  • Meet or exceed established sales goals.
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, generating leads, referral gathering, capturing data, and CRM database management.
  • Generate a minimum number of monthly out of office and in arena face-to-face meetings to create new business opportunities and build relationships.
  • Provide exceptional customer service to all Season Ticket Members, Single Game Buyers, Group Ticket Buyers, New Business Prospects, and all other fans.
  • Participate in outside networking and community promotional events to gather additional sales leads.
  • Follow the organization's established sales process, from lead generation to execution.
  • Create and implement sales strategies, ideas, and programs in order to produce new sales opportunities.
  • Participate in and contribute to sales team meetings.
  • Collaborate with other members of the organization and develop mutually beneficial working relationships with all team members.
  • Reporting in-person to the headquarters 2-3 times a week.


  • Minimum one (1) year ticket sales and/or guest service experience in sports & entertainment.
  • Ability to learn multiple products and POS programs.
  • Knowledge of ticketing systems and box office operations is helpful.
  • Understanding of Ticketmaster Archtics platform preferred.
  • Strong organizational skills, self-motivation, and the ability to take initiative.
  • Timeliness and attention to detail.
  • Enthusiastic attitude and outgoing, creative nature.
  • Proficient in general office software (Excel and Word).
  • Basic accounting and account reconciliation skills.
  • Ability to multitask.
  • Strong communication skills.
  • Track record in sales and building quality relationships.
  • Candidates majoring in Sports Management, Marketing, Communications, Business or related areas are welcomed.

Visit our Social Media to learn more about the Bay Area Panthers. /

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