Product Development Manager

Job Summary

About Quint

Quint is the industry-leading provider of official ticket and hospitality packages to many of the world's most prominent sports and entertainment events. Based in Charlotte, North Carolina, with offices in six countries, Quint’s global footprint and proprietary technology platform continue to be the foundation of their exponential growth. Quint's innovative programs enable partnership properties to expand fan experiences and corporate client entertainment opportunities in a way that reflects the quality and prestige of those brands. Quint has a portfolio of 15+ official property partnerships servicing over 90 events including Formula 1, NBA, Kentucky Derby, MotoGP, NASCAR Chicago Experiences, Breeders Cup, Belmont Stakes and the NHL. 

The Role

As the Manager of Product Development, you will be responsible for product development process and product launch process. Within this role you will focus on our travel and hospitality side of the business.  

Key Areas of Responsibility

•  Assist with product development, such as building pricing models, working with ops to be sure Pricebook & Inventory Master (Stoli) is correct and executed properly.
• Facilitate special pricing, group, or custom requests from the sales team.

• Liaison with Event Ops executed properly.

• Conduct regular inventory audits to identify packages, products, or hotels with low inventory and assess if there is a need to request/add inventory. Working with our Product Coordinators.

• Oversee the product launch process across all internal departments to ensure that timelines and deliverables are met.

• Manage inquiries from the sales team, such as general event/program questions, information needed (i.e. menus), and specific or new inventory availability.

• Collaborate with Accounting Ops to update event financials budgets and settlements.

• Tracking both internal and external (partner) action items and follow-up.

• Assist with special projects as needed.

Experience

• 3+ years of event management, project management, or/and hospitality experience

• Bachelor’s degree or equivalent business experience

• Strong computer skills, ideally with experience using Salesforce or other CRM software – Knowledge of Trello and Genuity a plus.

• Excellent written and verbal communication skills with the ability to effectively interact with all levels of coworkers including executive leadership within and with partners.

• Working knowledge of general event, hospitality, and experience cost structures

• Strong financial, analytical, and strategic planning skills

• Attention to detail is a must.

• Flexibility to manage competing priorities.

• Be enthusiastic and eager to grow beyond this role.