Retail Sales Lead

  Dallas Cowboys
  Central Region
  Sales
  Posted/Updated: 06/18/19



Job Summary

The Lead Retail Sales Associate is responsible for directing all activities required to achieve store goals, including sales objectives, customer service, mentoring and retention of sales staff, loss prevention, and merchandise sales at the Fans United Retail Store. The Lead Retail Sales Associate assists the Store Manager in Operations and executing development and business plans. The Lead Retail Sales Associate position is focused on store-wide communications, training, and supports store/retail associates. The Lead Retail Sales Associate reports to the Store Manager.
 
Job Duties: 

  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints

  • Direct, supervise and coach employees to engage in sales, inventory-taking, reconciling cash receipts and/or performing services for customers

  • Examine merchandise to ensure that it is correctly priced and displayed; train employees on pricing and merchandising

  • Functions as a role-model to ensure clients remain a top-priority

  • Perform all duties of the Retail Sales Associate

  • Perform other functions and activities as directed by the Store Manager

  • Generate sales by recommending, selecting, and locating merchandise based on customer needs 

 
Qualifications:

  • High School Diploma or GED required

  • 1 – 2 years of retail experience required

  • 1 – 2 years of retail supervisory experience preferred

  • Able to stand for extended periods (3 hours or longer)

  • Able to communicate information effectively and use analytical skills to make decisions

  • Able to troubleshoot/problem solve and remain calm in difficult situations

  • Able to work with honesty and integrity in all decisions and actions

  • Able to lead by example and encourage others to follow

  • Able to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness 

  • Able to work well within a team environment, offering assistance and support to team members whenever necessary

  • Able to work flexible hours, including evenings and weekends


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 


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