Director of Softball Operations
Job Summary
Overview:
Ripken Holdings is looking to extend its tradition of providing big-league experiences to the softball market. The Director of Softball Operations will lead the conceptualization, development and growth of this new business line for Ripken Holdings.
Responsibilities:
- Research and develop a business plan for Ripken’s new softball vertical, considering necessary resources, market opportunity and sport-specific operations.
- Serve as brand liaison to the softball community, developing relationships with key operators, vendors and venues.
- Collaborate with functional departments (marketing, sales and strategic partnerships) to develop a go-to-market plan for the vertical.
- Work with EVP and business development to optimize programming blend and positioning thereof across all Ripken properties.
- Creatively identify and assess new programming opportunities and revenue streams to position Ripken as a thought leader in youth softball space.
- Build softball operations protocols and train facility staff to execute tournaments and events.
- Make timely, data-driven business and operational decisions and recommendations. Use superior judgement during decision making.
Qualifications:
· Bachelor’s degree in a sports related discipline or equivalent experience
· Previous experience in playing and coaching softball
· Previous experience in a business development capacity
· Ability to manage, plan, organize, implement, and execute programming
· Demonstrate exceptional personal organization and time management skills, including adherence to short-term and seasonal deadlines.
· Display strong customer-first orientation for all internal and external customers, accepting responsibility and accountability during daily work.
· Customer-focused attitude
· Display strong customer-first orientation for all internal and external customers, accepting responsibility and accountability during daily work.
· Customer-focused attitude
· Ability to handle many tasks simultaneously
· Superior interpersonal skills
· Strong work ethic
· Self-motivated
· Ability to work with children demonstrating patience, empathy, and understanding
Working Conditions / Special Physical Requirements:
· Routinely required to work extended hours of time
· Physical ability to accomplish all tasks
· Routinely lift or move up to 50 pounds at least 20% of the time
· Routinely exposed to extreme hot/cold weather conditions, and dust / particles
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