Scott Evans
About
I am an open, charismatic and empathetic leader with over 20 years of management experience. I have a simple goal: to make each day a little bit easier for my customer, direct reports, and leadership.
Experience
Business Operations Manager
Apr 2020 - Present
Evaluated company performance statistics and created new initiatives to increase productivity.
Organized and analyzed data and marketing results. Created and delivered key presentations using Excel, PowerPoint and Power BI.
Reviewed contracts on a monthly basis, looking specifically at Service Level Agreements, and providing analysis on those SLAs
Life Cycle Operations MAnager
Dec 2015 - Apr 2020
Responsible for direct management of all operations positions within the Service Management Team.
Accountable for HR administration for entire operations function on the Service Management Team, including submission and tracking of resource requests, internal headcount reporting, headcount-related budgeting, etc.
Education
IT Management
Mar 2001 - Present
Continuing education on all aspects of management and leadership.
