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Josh Maurice

High performing sports professional looking to get back into the sports world.
CHICAGO, IL

About

Top performer in sales, marketing and customer service. Worked my up through the college athletic ranks to minor league/independent baseball to professional baseball. Multiple years of experience in B2C and B2B sales. Outgoing, positive, driven, hard-working individual willing to grind to get any job done.

Experience


Senior Customer Success Specialist

Dec 2017 - Mar 2020
• Individually responsible for the introduction and confirmation for each meeting for an entire Recruiting Specialist team (100+ meetings per evening). • Develop and manage initiatives to improve actual meeting rate, revenue generation across all premium memberships, Recruiting Specialist success, client satisfaction, and overall client retention

Senior Recruiting Coordinator

Jul 2015 - Nov 2017
• Actively engaging with high school athletes and families to open them to the ever-changing world of recruiting • Handling day-to-day call funnel of potential clients and exceeding daily expectations on meetings set/calls/dials. • Train new hires and bottom performers on a quarterly basis to improve their call, metrics, organizational skills

Client Sales & Services Associate

Aug 2014 - Jun 2015
• Consistently deliver an extraordinary customer experience by actively engaging in exceptional product and service fulfillment. • Generate new ticket sales by calling targeted individuals/groups, following-up on inbound leads, and building rapport with existing customers to identify up-sell opportunities.

Education


Sports Management - MBA
Jan 2017 - Aug 2018
Received my MBA while working full-time and taking 2-3 classes per 8-week session online.

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