Thomas Stellino

Toronto, Ontario CAN

About

Ive worked in game-day operations at the University of Guelph. Before my role in game-day operations, I worked for a not-for-profit ball hockey organization. My position was to assist with marketing, sponsorships, and administrative work. My experiences have allowed me to understand some of the complex issues related to the sports business.

Experience

Service Porter

Parkview BMW Dealership

Apr 2019 - Sep 2019

•Take and comprehend order for handling auto porting work, within assigned vicinities •Greet customers, and direct customers to service assistance •Check and inspect assigned vehicles to ensure that they are in good working order

Event staff

University Of Guelph

Sep 2017 - Jun 2020

• Set up event facilities and equipment, cleaned areas and organized supplies. •Provided exceptional customer service to all guests and escalated concerns where needed. •Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities. •Resolved all customer complaints in a professional manner

Server/Hostess/Bartender

DLE Catering (David Lovell Events)

May 2015 - Jun 2019

•Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons. •Assisted wait staff with timely food delivery and guest requests. •Greeted customers, offered product samples, answered questions and helped customers find items.

League Convenor

High Park Ball Hockey League

Apr 2014 - Present

•Assist with marketing, sponsorships, and administrative work.•Supported the preparation and distribution of the content of the organization’s social media accounts, including the distribution of newsletters, track and record all media mentions, news and provided general account supervision and maintenance.