Michael Illescas
Customer Service Specialist / Associate Social Media Manager
Sleepy Hollow, New York USAAbout
Associate's degree in Sports management. I am hoping to return to school soon. Over 6+ years of customer service experience within multi-sport facilities. As well as recent experience in social media Eager to keep learning and evolve within the sports industry. My interests include soccer, music, fashion, and art.
Experience
Customer Service
Sep 2018 - Apr 2019
Multi-sport facility located on the campus of Manhattanville College in NY. Helped with the building of futsal courts, set up/breakdown of programs, clean up of facility, and assisted with the operations of Soccer tournaments held there.
Customer Service
Jul 2017 - Apr 2018
Multi-sport facility - Front desk receptionist/customer service, checked in rentals and collected invoices, along with clean up, set up, and break down of any rentals, events, or programs.
Occasionally coached birthday parties and assisted with younger-aged sports group programs.
Customer Service Specialist / Associate Social Media Manager
Jul 2017 - Present
Golf range located in White Plains, NY. Shop and customer service responsibilities. Maintenance around the facility, some landscaping experience. Recently involved with social media. Helping with the creation of content/graphics, and handling Instagram. As well as helping run virtual golf leagues throughout the winter on our Toptracer stalls.
Human Resources Intern
Jun 2016 - Aug 2016
Helped collect and distribute produce amongst all healthcare centers in Westchester and Long Island for families in need.
Education
Sports Management
- Associates
Sep 2017 - Sep 2020
Completed some school. Hoping to return soon!
