Michelle Young's Jobs In Sports Profile Picture

Michelle Young

About

I have 8+ years of experience working in sports and non-profits with a focus on Guest Experience and Events.

Experience


Sr. Manager, Guest Experience

May 2018 - Nov 2024
• Oversee all aspects of Guest Experience at Shell Energy Stadium including training, complaint resolution, medical report writing and employee recognition program • Manage Guest Experience Coordinator, Guest Services Supervisors and event staff (ticket takers, ushers, first-aid staff, etc.) • Main point of contact for Guest Services and First Aid

Manager, Events

May 2016 - May 2018
• Oversee the implementation of our NCAA and NASCAR events across the country, from beginning to end, by designing marketing material, managing the budget and coordinating with all parties involved • Manage the designated driver programs with Busch Good Sport and MillerLite for the NASCAR season and help manage Bud Light “Good Sport” for NFL, Budwe

Intern, Events

May 2015 - May 2016
• Assist the Event Operations Manager with the planning and execution of Texans Fan Zones at all home games for 70,000 fans • Coordinate the schedules of Battle Red Stampede, our part-time event staff (60 individuals) for all Texans events and games • Plan, execute and host Deep Steel Thunder Band auditions and 2 field days for Texans fans • Coordi

Education


Sports Management - Bachelor of Science (BS)
Aug 2010 - May 2014

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