A team of IT interns works on a complicted problem.

 If you’re ready to begin your career in Information Technology, there are few organizations better to start with than a National Football League team.

The Cleveland Browns are looking for an IT Intern to assist the IT department with the organization’s Help Desk needs.

Principle Duties and Responsibilities include:

  • Responding to and handling the organization’s Help Desk requests to completion.
  • Backup, image, and setup new computers.
  • Troubleshoot hardware and software for endpoints including computers, printers, cellular devices, and tablets.
  • Unlocking user accounts and resetting passwords.
  • Add/Change cell phones and plans for company employees.
  • Assist users with meeting room setup.
  • Maintain a clean and organized workspace.

Qualifications include:

  • Experience working with Microsoft Office 365.
  • Technical experience supporting Microsoft Windows 10 and macOS 10.14.
  • Add/Change cell phones and plans for company employees.
  • Basic knowledge of PC Hardware and troubleshooting hardware failures.
  • Experience using the Microsoft Management Console, and Active Directory Users and Computers plug-in.
  • Be able to lift at least 25 pounds.
  • Be detail oriented and have good communication skills.
  • Have good documentation skills and the ability to create documentation when needed.
  • Basic knowledge of computer networks (TCP/IP, DHCP, DNS) and Wi-Fi.

As the leader in the market for Sports Internships, we can help you find the best opportunity to start your career. Have any suggestions on jobs you would like to pursue? Let us know in the comments section.

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*The Cleveland Browns are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.