Assistant Director of Fan Relations and Sales

Job Summary

This role will contribute to ticket sales and retention growth through customer service efforts. It will lead Ticket Sales & Service Representatives during office hours and on game days, provide training, maintain internal information flow, and improve sales, service, and retention efforts. Reports directly to Assistant AD / Fan Relations & Advertising.

Skills & Qualifications:

1. Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
2. Three years sales and service.
3. Four plus years of sales & service.
4. Some leadership (pipeline identification & development, hiring, training & developing, scheduling, etc.).
5. Experience with Paciolan ticketing software and Saleforce CRM.