Assistant Partner Manager

  Quint
  Charlotte, NC
  Marketing/Events/Promotions
  Posted/Updated: 10/14/24

Job Summary

Who We Are / Values Statement

Quint is the industry-leading provider of official tickets and hospitality packages to many of the world's most prominent sports and entertainment events. Based in Charlotte, North Carolina, with offices in six countries, Quint’s global footprint and proprietary technology platform continue to be the foundation of their exponential growth. Quint's innovative programs enable partnership properties to expand fan experiences and corporate client entertainment opportunities in a way that reflects the quality and prestige of those brands. Quint has a portfolio of 15+ official property partnerships servicing over 90 events including Formula 1, NBA, Kentucky Derby, MotoGP, Chicago Bears, Green Bay Packers, NASCAR Chicago Experiences, Breeders Cup, Belmont Stakes and the NHL.

 

Who You Are

  • Organized, with proven effective verbal and written communication skills.
  • Self-driven curiosity and initiative to learn our existing systems, technology, and processes.
  • Ability to work collaboratively across the organization to influence and drive solutions and strategies.
  • Proactive in tracking, forecasting, and communicating all aspects of the business to the Partner Manager

 

What You’ll Do/ Day In The Life

In the role of Junior Partner Manager (JPM), you will immediately become a key member of the NBA Experiences team working closely with the Partner Manager, product development team, event operations, marketing team, and the NBA Global Events team. 

 

Initially you will have the responsibility for preparing event budgets and forecasts, leveraging the participation and input of many across the business.  In addition, you will track current and trending results of NBA events compared to budget with regards to pacing of revenue and costs.  In time you will develop deeper engagement across the company and within the NBA.  As you continue to develop a knowledge and expertise of the business, you will be relied upon to take on an active role in strategy development, revenue generation, relationship management, and an overall leadership position on the NBA Experiences team.

 

 

Essential Job Duties & Functions

  • Collaborate with Partner Manager to ensure all aspects of the partnership are covered and serviced.
  • Proactively track event results vs. budget, communicate with Partner Manager and across multiple departments.
  • Be a subject matter expert on financial elements of each NBA event including ticketing, revenue, expenses.
  • Develop strategic relationships and rapport both internally and externally to promote NBA Experiences and offerings.
  • Understand NBA Experiences strategic plans and goals to align and continue to drive and build revenue in growth areas.
  • Collaborate with Partner Manager & Product Development Team to formulate new products that drive revenue and add strategic value to each event
  • Work closely with Operations to track efficiency, cost analysis, and make adjustments in real time to support P&L
  • Work closely with Marketing to stay within timelines of messaging, communication, on-sale dates, etc.
  • Proactively identify the need for new products through customer feedback and make strategic recommendations for implementation
  • Work with Business Intelligence team to maintain all information pertaining to competitors and products of a similar nature
  • Responsible for support in event budgeting in a cross-functional role
  • Work with Finance team to track pre-event financial performance to ensure financial targets are met, and deliver overall results post-event.

Technology Development: Collaborate with

Qualifications/Skills

  • Excellent communications, relationship management, and presentation skills with an ability to quickly establish rapport and effectively interact inside partner organizations
  • Ability to lead and successfully interact and collaborate with all levels of coworkers including executive leadership
  • Strong project management and interpersonal skills, with the ability to take initiative in a challenging, fast-paced
  • Revenue generation mindset with an emphasis on growing profitability and margin management
  • Commercially minded – using data to identify underlying trends and make informed recommendations
  • Working knowledge of current best practices in marketing, social media, and website design
  • Flexibility to manage competing priorities and shift focus as determined by the changing needs of the business
  • Excellent organizational, analytical, problem-solving, and decision-making skills
  • Ability to identify, develop, and recommend solutions to problems
  • Exceptional business acumen and attention to detail
  • Comfortable in dynamic, customer-facing situations
  • Be enthusiastic and eager to learn more
  • Demonstrate ownership over tasks and assignments

 

Education and Experience

  • 5+ years partner relationship management, business development, project and/or account management experience
  • 2-3 years most recent experience related to hospitality and/or event industry
  • Bachelor’s degree or equivalent business experience; MBA a plus
  • Track record of working directly with executive-level leadership with an ability to influence partner leadership
  • Working knowledge in product targeting, segmentation, strategic and tactical development
  • Demonstrated success in performance management and working cross-functionally across internal departments
  • Strong financial, analytical, and strategic planning skills, with a solid understanding of corporate financial statements
  • Ability to interpret contract language to ensure that required deliverables are adhered to
  • Experience in conflict resolution and strong compromise solutioning to find areas of mutual benefit to manage through potential partner needs and interests
  • Demonstrate the ability to effectively present information and respond to questions from sales reps and customers
  • Experience using Salesforce or other CRM software

 

Physical Demands

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds/14 kilograms.
  • Full time in-person based in the Charlotte, NC
  • Willing and eligible to travel internationally, as needed.
  • Eligible to work in the United States.


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