Charles Keller

Marketed and sold tickets both in person and by phone using Paciolan ticketing system Utilized Salesforce to personalize customer experience, provided information to guests, and resolved guests

Worked 14-16 hours a day while FOX Sports was on campus, “best interns we had all season” (FOX Manager)

Managed player logistics and guided media

Provided VIP service for high-end spectators at the world's largest Formula 1 race

Responsible for check-in, maintaining schedule, and communication between amateurs and professionals Led a diverse volunteer team for all operations of a major national pickleball tournament and trained staff on Pickleball Global software, "most efficient check-in I have ever had" (Tournament Director)

Utilized historical player data to forecast the performance of NFL Draft prospects Conducted sophisticated analysis of Combine results specifically focusing on WR's, CB's, and S's

Independently managed merchandise distribution, resulting in record customer sales Authored insightful tennis match analyses and created content for tournament websites and social media. Resulted in 25% increase in website traffic over previous periods