Command Center Operator (Full-Time)
Baseball Team
Southeast Region
Sports Services
Posted/Updated: 01/17/20
Southeast Region
Sports Services
Posted/Updated: 01/17/20
Job Summary
Essential Functions:
- Provide excellent customer service when dealing with Ballpark Staff and Contractors.
- Provide information and assistance to calling parties concerning general assistance needs, emergency needs and security as appropriate.
- Process service requests through ISS/CMMS system and assign/update and closeout as work is performed. Ensure requests are addressed within a timely manner.
- Follow procedures in dispatching personnel for emergency and non-emergency situations.
- Log subcontractor arrivals and departures. Assign escorts and/or keys as appropriate and ensure that the team is aware of the work to be performed during the subcontractor’s visit.
- Take actions to minimize energy waste within the ballpark at all times, including surveying the ballpark HVAC and Lighting to ensure equipment is not running outside of scheduled times.
- Ability to work varying shifts, weekends and holidays to support 24/7/365 coverage as necessary.
Qualifications & Requirements: - Ability to interface with occupants at all administrative levels.
- Team player committed to working in a quality based environment, especially in close relationship with other technical facilities and operations staff.
Suggested Education & Experience Guidelines: - Experience with monitoring multiple critical systems.
How to Apply for Position:
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