Community Relations Internship

  Basketball Team
  Central Region
  Sports Internship
  Posted/Updated: 10/01/19

Job Summary

 Criteria & Qualifications: 

  • Current undergraduate (Junior or Senior only) receiving school credit for internship.
  • Organizational Skills – Ability to multi-task & detail-oriented.
  • Strong written and verbal skills.
  • Availability to work a flexible schedule, including weekends and evenings.
  • Sports administration, Community Relations or related business majors preferred.
  • Ability to meet deadlines.
  • Ability to speak in front of small or large groups (children & adults).
  • Strong computer skills – Outlook, Microsoft Word and Excel preferred.  Experience with Donation Xchange recommended but not required.
  • Some experience in special events planning.
  • Coaching skills a plus, but not required.
  • Experience and knowledge of Social Media (Twitter, Facebook & Instragram).

 General Duties:

  • General Office duties
  • Attend Community Relations and other staff meetings as required.
  • Assist other Departments as requested.
  • Work Pacers games as requested.
  • Assist in the coordination and implementation of select community relations programs.
  • Provide input and suggestions at all Community Relations Staff Meetings
  • Report on and research information pertaining to Community Relations programming.
  •  Provide additional assistance to Community Relations staff as follows:
  • Data Entry (through Donation Xchange) for all merchandise donation requests, including appropriate letters and items.
  • Assistance with Pacers Pals Ticket Program.
  • Event preparation (i.e. goodie bags, bean bags, books, etc.)
  • Responsible for leading Reading TimeOuts at select schools as required.
  • Responsible for High Five Club and Ball Exchange at all Pacers home games.
  • Responsible for all Community Relations Mail (data entry, distribution, etc.)
  • Assist with Storage organization
  • Research and scheduling of Indiana Heroes
  • Research of other Community Relations programs & initiatives
  • Assistance with Pacers Summer Hoops Tour program including registration, data entry, participant follow-up, etc.
  • Participate and instruct in basketball camps and clinics as requested.
  • Assist Indiana Fever Community Relations Department as required.
  • Other duties as assigned.

 Hours Required: 

  • At least 20 Hours per week plus select game nights and events (including some weekends)
  • A full day in the office is also highly recommended if at all possible.

Education/ Experience:

  • An individual currently working toward, or has recently graduated with a Business, Public Safety, Criminal Justice, or Sports-focused degree is preferred.
  • Experience in a customer experience or fan- facing role is essential. 

Language Skills:

  • Ability to read, analyze, and interpret instructions and reports.
  • Ability to write reports, recaps, and correspondence with extremely high accuracy and attention to detail.
  • Ability to effectively present information and respond to questions from Managers, Clients, Customers, and the generalpublic.
  • Ability to communicate and sell ideas to peers and executives.
  • Ability to create and deliver presentations to all levels of employees and upper management.

Mathematical Skills:

  • Ability to apply common mathematical functions to develop activation schedules, develop staffing plans, manage operating budgets, and prepare event recaps and reports.


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