Event Manager

This position has been filled - Job#: 453379193

Job Summary

• Manage all assigned events at the Arena from conception through completion and thereafter.
• Provide outstanding customer service both externally and internally with creativity and consistency.
• Ability to multitask and prioritize are essential.
• This role oversees details such as:

1. Décor
2. Catering
3. Entertainment
4. Transportation
5. Location
6. Invitee list
7. Special guests
8. Equipment
9. Promotional material

Essential Duties

• Review technical riders, pre-event information and discuss production requests and requirements pertinent organizations involved.
• Acquire all relevant information pertaining to assigned events for the success of eachevent.
• Organize and manage pre-event meetings and ensure attendance of all relevant staff.
• Develop and distribute event resumes and/or information sheets in a timely manner to all departments and relevant staff.
• Compile, present and review event information in weekly staff meetings and all relevant pre-event meetings.
• Conduct post-event briefings for continual improvement to benefit future events.
• Develop event files to retain all event information for future events and for other staff review.
• Prepare budget and cost control measures for assigned events.
• Provide estimates and forecasting information for assigned events to finance department and ensure event reporting is accurate.
• Attend and lead event settlements working with finance in all aspects of the event settlement process.
• Develop proper CAD drawings for all assigned events and all areas of use.
• Work in conjunction with the ticketing department.
• Anticipate production, logistical and operation problems.
• Identify appropriate solutions and project consequences of proposed actions.
• Implement recommendations in support of organizational objectives.
• Oversee event personnel and report any important positive or negative feedback to relevant department managers.
• Establish and maintain effective working relationships with clients, co-workers, part-time staff, contractors, patrons as well as public and municipal officials.
• Assist in developing department specific rules and regulations, standard operating procedures, and training manuals.
• Assist in the review and determination of best practices for event load-in/set-up, maximum capacity with various configurations and load-out/tear down.
• Assist in cost estimates for events of various size and type.
• Assist in selection of event related FF&E.
• Learn and review all areas inside and outside the arena with special emphasis on those with event specific use and purpose.
• Assist in bid and/or sales process for new events.
• Complete all duties as assigned, on a timely basis, and with a high degree of professionalism.

Preferred Qualifications

• Bachelor’s degree, preferred area of study in Event Production or Sports/Entertainment Management and/or equivalent work experience.
• 5+ years’ experience in event management, production preferably in concerts, sporting events and game management is desired.
• Course work in Trained Crowd Manager is desired.
• Demonstrate knowledge in event production, including all technical requirements for the types of events at the facility.
• Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.
• Knowledge of highly technical Audio Visual and other Electronic Systems specific to the Event Industry.
• Ability to read, understand and implement artists riders.
• Knowledge of fire and public safety regulations.
• Working knowledge of standard trade tools and equipment.
• Must be able to operate under extreme deadlines and within budgets.
• Ability to handle highly sensitive and confidential information.
• Keyboarding skills and computer proficiency with software knowledge.
• Proficient in Computer Aided Drafting (CAD) programs.
• Excellent  communication skills.
• Demonstrate ability to prioritize tasks in a fast paced environment.
• Ability to be exposed to adverse weather conditions when required to work outside.
• Ability to be on your feet for long periods of time.
• Ability to work nights, weekends and holidays as business is called for.
• Self-motivated with strong client relations.
• Ability to work independently and in a team environment.
• Superior customer service experience.
• Ability to develop effective working relationships with internal and external parties.
• Understand and work from general instructions, specifications, sketches.
• Ability to read and comprehend blueprints, drawings, construction submittals and specifications.