Manager, New Ticket Sales

  Central Sports Sales Company
  West Region
  Sales
  Posted/Updated: 05/16/19

Job Summary

 Essential Duties and Responsibilities:

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Manage a team of Sales Consultants focused on season tickets while also meeting personal sales goals
  • Develop and execute approved business plan for the team·        Recruit, hire, train, supervise a specialized sales team.
  • Lead, motivate, develop, coach and retain sales staff for future succession and opportunity within the organization, and The Aspire Group globally.
  • Assist with day-to-day operations of the Fan Relationship Management Center profitably while exceeding client expectations in revenue generation and customer service.
  • Grow business and season ticket sales
  • Monitor, manage and evaluate sales staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals and follow up with sales staff with appropriate feedback and direction for development.
  • Lead weekly group meetings, conduct and Raise Your Game Sessions with sales staff
  • Work with management to present and communicate sales strategies, procedures and processes.
  • Identify, explore, and research new sales opportunities within target markets.
  • Ongoing development of Sales program in the following areas: new business generation, sales leadership, development of sales strategies, sales training, development of best sales practices and results tracking and reporting.
  • Track and report daily, weekly and monthly sales figures and relevant accountability reports as well as handling all commission reporting.·  
  • Assist with the creation, planning, communication, and implementation of special ticket plans, projects, promotions and programs.
  • Establish and maintain beneficial and respectful relationships with the client at all levels such as: marketing, ticketing, digital media and event operation departments.   

Additional Roles and Responsibilities:

  • Other duties as assigned 

Required Knowledge, Skills, Abilities, and Experience:

  • Minimum 4 years in ticket sales
  • Prior experience coaching and developing staff
  • Proficiency in Microsoft Office Suite of Tools (i.e. Microsoft Word, Excel, Outlook) and detail oriented
  • Effective problem-solving skills
  • Excellent communication skills, both written and verbal
  • Advanced presentation skills
  • Excellent listening skills
  • Ability to consistently maintain a professional image and demeanor·        Excellent interpersonal skills
  • Ability to maintain confidence when taking initiative
  • Good administrative and organizational skills 

Preferred Knowledge, Skills, Abilities, and Experience  

  • Experience using ticketing and CRM software
  • Previous Management experience 

Required Training and Education:

  • Possess a Bachelor’s degree in related field or equivalent experience 

Preferred Training and Education

  • Degree in Sports Management 

Work Environment

  • This job operates in a professional office environment.
  • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 


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